Welcome to Jewel De Paul Shop! We are dedicated to providing you with high-quality products and a seamless shopping experience. By purchasing from our website, you agree to the following termsand conditions:
1 - There is no minimum order requirement, so you can shop freely without restrictions.
2 - All prices on our website are listed without taxes and shipping charges. You can make payments using PayPal. Orders paid via Paypal will be processed once the payment is confirmed.
3 - Orders are processed within 24-72 working hours after payment confirmation. If an item is unavailable, we will issue a full refund within 10 working days.
4 - Once an order has been confirmed and processing has started, it cannot be modified or canceled.
5 - We use trusted courier services to ensure safe and timely deliveries. Standard shipping times range from 2 to 5 working days, depending on the destination. If there are delays beyond our control, we will notify you as soon as possible.
6 - Shipping fees are calculated automatically at checkout. International customers may be required to pay customs duties and taxes depending on their country’s regulations. For orders over $5000, shipping costs will be manually calculated after the order is placed. Self-arranged pickups with personal couriers are not allowed.
7 - If you receive a defective or incorrect item, you can request a return within 10 days of delivery. To do so, you must submit clear photos and details about the issue. Return shipping costs will be the customer’s responsibility unless the product is confirmed to be defective. Items must be unused, with original packaging and tags intact. Refunds for approved returns will be issued as store credit within 5 working days. Non-defective returns may be subject to a 20%restocking fee.
8 - For taxation, a 22% VAT applies where applicable. International orders are VAT-exempt, but customers may need to pay customs duties based on their country's import laws.
9 - We may introduce promotions and discounts at any time, and our terms and conditions may be updated as needed. Any changes will be reflected on this page.
10 - Weprioritize secure shopping, and your personal and payment details are protected using advanced security measures.
For any inquiries, our customer support team is available to assist you.
Thank you for shopping at Jewel De Paul Shop-where elegance meets excellence!